Job Description

Company Overview

Milo’s Tea Company is one of the fastest-growing beverage companies in the United States. Our culture and operations are built on the belief that we can make a difference in the world. That is why we put People First and strive to continually reduce our environmental impact on the planet. We leverage our world-class operations and decades-long distribution partnerships to grow the footprint of our core products and create new, innovative beverage products.

• We are the #1 and fastest-growing brand in the Refrigerated Tea Category in the nation.

• Our core mission: People and Planet First — doing good is good for business.

• We are committed to unlocking the personal genius of every associate and have a strong focus on growth and learning.

• Our company is women-led and strongly committed to Diversity, Inclusion, and Belonging.

• We pledge 1% of profits annually to charitable giving.

• We are Platinum Certified in Zero Waste Manufacturing: recycling, reducing, and reusing 95% of waste at all facilities.

Why You Will Love Life at Milo's

You will collaborate with a group of passionate and high-performing people, where everyone feels empowered to do their best work and feels good about the work they are doing.

As a People First company, Milo’s is committed to the success and well-being of our associates, customers, and fans, no matter their gender, race, or creed. Some of the remarkable benefits offered include:

• Competitive salary with bonus opportunities

• 100% employer-paid medical premiums for associates and families

• Free Mental Health, Financial Wellness, and Legal Counseling benefits

• 401K with company match

• Company-paid Life Insurance

• Tuition reimbursement assistance

• Continuous learning opportunities

• Robust parental leave program

• Care Relief Fund to help associates in need

• Associate Assistance Program

• Paid volunteer time

Being a Culture Champion at Milo’s

• Wear the HAT (Hungry-Agile-Together)

• Work effectively with others

• Help our TEAm achieve safety, quality, and production goals

• Interact positively, be self-aware, avoid negative commentary

• Commit to outstanding attendance

• Conduct yourself respectfully with all Milo's TEAm members

Equal Employment Opportunity Statement

As a People First company, Milo’s is committed to uplifting our associates, customers, and fans no matter their gender, race, or creed. We invest in Diversity, Inclusion, and Belonging in all areas of our business ecosystem. We champion these efforts through partnerships, education, and events to support and celebrate our diverse workforce and networks.

If you require assistance or accommodation to participate in the job application process, please contact Recruiting@drinkmilos.com.

Purpose Statement:

Responsible for overseeing the entire plant's Quality Assurance and Food Safety programs. This role requires daily supervision and guidance of Quality Assurance.

Position Summary :

Oversee Quality Assurance programs for the plant, managing the shift effectively.

Responsibilities :

• Conduct inspections and audits across all quality performance phases (raw materials, production, packaging, distribution, Food Safety Plan/ HACCP, GMPs, etc.).

• Enforce QA policies, procedures, and directives to meet company, customer, and government expectations, providing necessary feedback and ensuring corrective actions.

• Lead the plant's SQF certification program and perform customer and annual SQF audits.

• Develop and uphold the Food Safety and HACCP plan, train plant personnel on quality programs.

• Communicate with State Dept of Agriculture/ FDA representative regarding inspections and maintain various quality programs (Pest Control, Self-Inspection, Supplier Management, Safety, Microbiological Testing, and Food Defense).

• Collaborate with Plant Manager to ensure proper facility maintenance and housekeeping.

• This position has supervisory responsibilities.

Qualifications

• Bachelor's Degree in an applicable technical field – Food Science, Biology, Chemistry, Engineering, etc.

• 5+ of quality control experience in food manufacturing.

• Proficiency in HACCP, SSOP, and SOP

• Knowledge of FDA standards

• SQF Practitioner and PCQI Certification highly preferred.

• Strong knowledge of equipment, analytical tools, and food-processing equipment

Skills

• Leadership skills

• Communication

• Should have knowledge of Internet software and MS Office Suite

• Complex Problem Solving

• Risk Management

• Quality Assurance Compliance

• Understand, Calculate, & Report KPIs

Ownership:

• SQF & FDA compliance

• Coaching & Mentoring

• Continuous Improvement

• People Safety

• Food Safety (Quality)

Metrics:

• CCPM

• SQF

• QA Incident rates

• OOS Micro

• FDA/ FSMA Compliance

Physical Demands:

While performing the duties of this job, the employee is regularly required to use hands to handle, reach with hands and arms, see, talk and hear. The employee is required to stand, walk, stoop or kneel. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.

While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts and to wet and/or humid conditions. The employee is occasionally exposed to extreme cold. The noise level in the work environment is usually loud. The physical demands and work environment characteristics described here are representative of those that must be met or that an employee may encounter while performing the essential functions of this job.

Critical Competencies:

• Building Relationships

• Humility

• Coachable/Open to Feedback

• Process Driven

• Teamwork

• Inspiring/Motivating Leaders

• Coaches & Develops

• Holds Others Accountable

• Critically Evaluates

• Action-Oriented

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