Job Description
Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.As Principal Associate, you will serve as the hands-on execution expert to ensure HR operational compliance with Mexican Labor regulations partnering with Legal, Payroll, Benefits and external vendors, enabling accurate, timely and compliant delivery of associates services across the employment life-cycle.
What You’ll Do:
Ensure HR Shared Services processes, SOPs and documentation comply with Mexican Labor regulations and enterprise standards.
Act as HR Shared Services point of contact for country - specific matters and escalations involving external entities in partnership with Legal, Payroll, etc.
Partner with vendors to ensure adherence to compliance and SLA standards
Maintain operational trackers and dashboards for compliance controls and internal audits
Provide advisory on complex country-specific cases (absences, sick leaves, maternity/paternity leaves, voluntary terminations, etc)
Serve as country HR Shared Services compliance liaison with other enterprise HR functions.
Support Workday and Salesforce documentation and reporting control.
Basic Qualifications:
Intermediate - Advanced English fluency
Bachelor’s degree in Business Administration, Human Resources
At least 3 years of experience in Human Resources, HR Operations, HR Generalist or Labor Relations
Understanding of Mexican Labor Regulations
Analytical mindset and comfort with data-driven reporting.
Preferred Qualifications:
Experience collaborating in a matrixed organization
Capital One will only consider candidates that are Mexico citizens or permanent residents.
At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.
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